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5 Questions to Ask When Choosing a Custom Closet System Company

Rick Santos • October 18, 2022

If you’re like many other homeowners, you might not know where to start when trying to get a custom closet system installed in your home. There are so many options to choose from, and it’s not always easy to know what questions to ask a prospective company.

It’s important to have your questions prepared in advance so you can get clear answers and know right away whether the company you’re talking to is right for the job.

Once you’re ready to talk to a custom closet system company, here are the best questions to ask them right off the bat:

What type of particle board do you use?
What does your shelving depth look like?
Do you offer a variety of finishes?
What type of hardware do you use in installations?
What are some of the accessories you offer?

Now that you know the basic questions you should be asking, let’s dive into the specifics of each question and why they’re all as important as they are.

What Type of Particle Board Do You Use?

As Bob Vila points out, it’s important to check everything in your closet before you get started on a custom closet system installation. This will prevent you from getting blindsided down the line, and it will help you fit your plans within your budget.

The first question you should ask is what type of particle board the company uses. While furniture strength will do just fine, industrial strength will be more durable and better at holding screws in the long term.

What Does Your Shelving Depth Look Like?

A pretty shelving unit isn’t worth much if it doesn’t offer you enough depth to fit all of your foldable clothes. Many standard closets don’t offer much in the way of shelving room, so you want your custom closet system to outperform in this category.

Greater shelving depth won’t just give you more room for a greater number of garments overall, but it will also give you the chance to fold and put away bulkier items like hoodies, sweaters, and pullovers.

Do You Offer a Variety of Finishes?

You want to know that your custom closet system will match your needs and desires exactly, and that extends far beyond just the accessories and organization solutions that are used. You’ll also want the system to match your aesthetic preferences.

Be sure to ask the custom closet system company if they offer a variety of finishes. If they do, try to get visual samples of all of them so that you can make an informed decision once it comes time to pick the finish in your closet.

What Type of Hardware Do You Use in Installations?

The last thing you want is for your beautiful new custom closet to fall apart after a few months of use. The best way to prevent this is by checking what hardware the custom closet system company is using.

While plastic hardware is cheap, it will fail at a greater rate than full metal hardware. The right company will have no problem being transparent here, and they should be willing and able to show you the hardware before installing a single thing.

What Are Some of the Accessories You Offer?

While you might be perfectly fine with installing some standard fare like new shelving units and custom cabinets, it’s in your best interest to find out what else the company is capable of installing for you. For example, do they offer double hanging rods for increased storage capacity?

Do they install custom drawers, and what’s their policy on wall-mounted solutions like hooks and shelving units? All of these options could dramatically increase the number of garments and items that you’ll be able to fit in your new custom closet system.

Conclusion

Many homeowners feel at a loss as to what questions to ask custom closet system companies. These five core questions should give you the answers you need before you get further into discussions of cost and feasibility, and they’ll put you that much closer to getting the custom closet system of your dreams!